Chinese Employee Services

Nationwide One-Stop Service

Recruitment

-- Professional Recruitment
-- Executive Recruitment
-- Overseas Talent Agency
-- Background Checks
-- Pre-Entry Medical Checkup

HR Service Models

-- HR Agency/ Employee
      Dispatching/ HR BPO
-- HR BPO
Benefit Administration
-- Group Integrated Benefits
      Program for Chinese Employees
-- Healthcare Service
-- "Employee Attraction &
      Retention" Research Report

Payroll Management

Employee Relations

Training & Certification

Labor Security Legal Consultation

"Trinity" Service Platform

SFSC Contact List

 
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The SFSC International Training Center provides training & certification, expatriate education and cultural exchange, and translation services. It is an Expo Talent training base authorized by the Shanghai World Expo Coordination Bureau.

 
Internal Training Courses
Basic skills:

Foreign language testing & training
Communication skills
Presentation skills
International business etiquette
OFFICE software application

Professional skills:

Excellent customer service
Service strategic management
Effective negotiation skills
Professional selling skills
Human resources
Professional logistics
International trade
Occupational secretary assistant skills

Comprehensive management skills:

Innovative problem-solving
Management communication
Team-building
Time management
Leadership
Project management
HR management for non-HR managers

Others:

Cross-culture communication
"Train the Trainer"
Career Development

 
International Training and Certification Courses
Foreign language:

Business English Writing
"Global English"
BULATS English, French, Spanish and German Test and Certification
National Children's English Test and Training and Certification
Chartered Institute of Linguists International Translation Test     Certification
J.TEST Certification

Professional:

The Logistics Institute "P.Log" Training and Certification
IPMA-CP Training and Certification
Foreign Enterprise HR Management Practice
IIEI International Trade Training and Certification
SQI Customer Service Training and Certification

Government programs:

Investment Advisor Training & Certification
Financial Professionals Continuing Education

Overseas education programs:

UIC MBA

 
Reference Case
 

The SFSC International Training Center has a unique service philosophy and comprehensive consultation, training and certification system. It has provided quality customer service training for over 5,000 employees. These include relevant department directors, front-line counter personnel, customer relations managers and customer managers of Taiyuan , Shanghai , Tianjin , Foshan, Nanchang , Zhongshan, Qingdao , Changzhou and Xuzhou branches of state-owned listed banks.

This training course comes from the Service Quality Institute (SQI) that has 38 years of experience in service training certification and consultation with clients in more than 50 countries and regions.